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On time, polite and professional
I just wanted to say how impressed I was with James who undertook the works at our house the other day. He was on time, very polite and professionally presented. He completed the works in a timely manner with no disruption to us at all and rang me to let me know when he was finished. You have clearly got a good recruitment and training policy in place!
The perfect emergency plumber
I would just like to say how very happy we were to deal with the lovely Chris (F) after hours.
He was so polite, well spoken and nothing was too much trouble. Chris really helped us out on a Friday early evening when our sewer was blocked.
Will definitely use again
May I say thank you to you, Will and Bert, for the speed, efficiency and professionalism in dealing with the emergency leak problem at Waratah Street. You know I was very stressed about the problem and you all dealt with it so easily and allayed any fears and stress I had.
Again, thank you and I will certainly recommend Tai Irwin Plumbing to everyone I speak with and will use you again should the need arise.
As always your service is exceptional
Thank you, especially to David who came out on Friday afternoon to rescue us. As always your service is exceptional.
Experienced, reliable, professional and friendly
I just wanted to say thank you to you and your team for their relentless efforts to fix the leak in my unit.
They were so experienced, reliable, professional and friendly and I would have absolutely no hesitation having them back anytime or even recommending them.
It was great to have the builder in yesterday for the final repair work who completed everything beyond my hope and expectations.
I am sure I am going to miss chatting to your team on such a regular basis but they probably won't miss me!
Thanks again for a difficult job well done.
Professional and top quality
Chris the plumber came to see us today and has done a wonderful job. His service and workmanship was professional and top quality. I would not hesitate to recommend him as a plumber to anyone. Genuine and polite, above and beyond is just a few of his many good qualities as a tradesman. Well done to him. Please pass on this email to his employer. Thank you for your prompt action in handling this matter. We really appreciate it.
The Best PlUmbers who have a real focus on YOU
I have use Tai Irwin for a number of years. They are knowledgeable, customer-focused, reliable, professional and do top class work in a very time efficient manner. They also provide advice to their customers about things that are not necessarily well known. I recently had a concealed water leak. Not only did Tai Irwin organise for Jamie to come to assist me very quickly, Jamie then organised for the location of my leak to be diagnosed in the most efficient manner, immediately then fixed my leak and provided me with advice about how I could approach Sydney Water to take the concealed leak into account when assessing my water bill. A huge thank you Jamie for your work and your advice which lead to Sydney Water reducing the significant increase in my water bill by 50%.
Prompt, courteous, efficient
Tai Irwin plumbers, replaced the old Rheem HWS in my apartment yesterday and all is working well. Tai Irwin were very prompt, courteous, efficient and their work is very neat. Thank you for the recommendation.
Blocked Shower Drain - Thank you!
Thanks Katrin and Rod for arranging so quickly.
Chris from Tai Irwin called in at 8.00am this morning and fixed the issue – there were two separate blockages in different sections of connected piping. Thanks to Chris for his efficient, thorough and courteous service.
Kind regards, Louise
I just want to send a thank you, on Wednesday my car was broken down on Miller Street Cammeray/North Sydney and one of your utes came along. The driver and passenger both hopped out and pushed my car into a driveway, out of the traffic. It was a lovely gesture and I wanted to thank the guys for their help - really appreciated - thank you so much
See What Your Neighbours Are Saying About Tai Irwin Plumbing:
Just to say thank you, your guys did a great job giving that I had not bought the correct part apparently you can buy the space saving part specifically for that sink which I would recommend if ever you are faced with this again.
Thanks for your great service
I just wanted it noted that we received excellent service from Chris yesterday. He was courteous, friendly and provided some great advice while he removed the blockage in our sewerage pipes.
He gave the impression that nothing was too much trouble and cheerfully went about his business efficiently and professionally.
I must say Jamie was fantastic. Really lovely and explained everything very well without treating me as if I was stupid (which I have experienced before from other tradesmen, not from Tai Irwin of course).
You asked for my review of a recent technician: I wish I had made a note of the technician who came to my unit on June 6th to work on my kitchen sink. However, let me say he was efficient, very pleasant and I would recommend your company to any of my friends. I have used your company for many years so it’s true to say I am a fan!
Thanks so much for Rhys’ job done which has fixed my problem of slow running cold water in my apartment.
May I take this opportunity to appreciate Ryhs who is so nice, friendly, and fully devoted to the completion of fixing the problem. His quality service and passion to his job fulfillment should well receive your kind recognition.
Wishing Rhys have a successful in his career, and thank very much for your kind dealing with my problem.
Thanks for sorting out so quickly our overflowing blocked sewer. Much appreciated.
Thank you, lovely to have a tap working properly!
This message is to say thanks for the emergency services which your guys provided last Thursday night and for the courteous and efficient attention which you, and they, have rendered since then. It also serves to provide you with my email address so that your quote for further necessary works can be directed to me.
I look forward to further friendly and efficient dealings with Tai Irwin Pty Ltd.
We had a mystery gas smell. The guys from Tai Irwin were better detectives than Sherlock Holmes. They worked very hard to find the leak, and fixed it immediately. Both were polite and friendly. I couldn’t fault their service or quality of work.
Tai Irwin cleared blocked sewer pipe and cleaned up when they finished. Advised that sewer pipe was fractured and made appointment to dig and repair. This was carried out to our complete satisfaction. They maintained the standards set by your company over many years.
Dan did a fantastic job of solving out poor water flow problem in the kitchen taps and also rearranged the drain pipes to give us more storage room under the sink.
Thanks for the first class service last year. Your commitment to time together with providing a satisfactory outcome without the frightening $$’s at the end was much appreciated. It gives me the confidence to call on you guys again knowing a fast cost-efficient service will be provided.
During the past week, your employees Rhys and Nathan have been working at our place. We were really impressed by their work ethic. They always arrived punctually and worked diligently during the day. What also impressed us was their cheerful and polite manner. They are a credit to your team.
Kevin and Geraldine Reville
Your guys were great – thank you very much. Please pass on my appreciation to them. They got away before I could thank them properly. Cheers now
Just a quick note to let you know how great your team is. This last Sat morning Jamie responded to my call re burst water heater and arrived in about 15mins at the Forestville address although some hiccups with getting new heater through manhole, boys were always on time. My 89yr old mother in law was rapt in their attitude + very happy with the final bill. Please thank everyone on this job.
Two of your young plumbers were at my house yesterday and replaced a basin set in our ensuite. I just wanted to let you know they did a great job and are a credit to your company. When we need a plumber we always call your company and will continue to do so.
They were friendly, cooperative and left the premises as they found them. In fact; if it wasn’t for a new toilet bowl, you would not know that they had been here at all!
It is not often compliments are offered but I just want you to know that the two young blokes here today have worked really hard and have done a good job. Further, my gratitude for them jumping in on another water emergency we had this afternoon resulting in the unit being totally flooded! The boys gained access to the unit and identified the cause and turned off the water and the power. I can’t say how grateful I am for their assistance. So if you have an employee of the month award or something, these two young men deserve it. You do run a pretty good operation so you are to be complimented on that.
Robin Body Corporate
11 months ago
3 years ago