4.8 Star Service



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As a business we rely on a plumber to keep us running smoothly. It was refreshing to get such great service for once. Tai Irwin: a tradie that actually cares about his customers and delivers what he promises. Thanks Tai and team
- Village Mayor
Tai and his team are a no non sense bunch of plumbers. I've used the Tai Irwin team for both my home and investment property. Good bunch of guys.
-Wilson Poon
All the team at Tai Irwin Plumbing are fantastic. Rod is always available to take your call and schedule the job in at a time convenient to you. Dave has done two jobs recently for us and he was so professional, on time and reliable. He was happy to answer all my questions and even got on speaker phone to my partner who wanted to talk through the options on that particular job. All the team are personable and competent. Amazing work guys!
- Fiona McAuley
Have used Tai Irwin Plumbing for years. Prompt, professional service with a smile. Accurate quotes and job always completed in a timely manner. Competitive pricing. Great for emergencies too.
- Anne Newman
Had an 11am appointment. received phone call 10.30 that they would be late .Aiming for 12. 00. at 11.30 changing to 12.30.Arrived dead on 12.30. Two young men, very tradesmen like proceeded to work omby blocked drain.They used up to date gear , camera & high pressure hose on main access point. when that was cleared , checked clearance at a point further well down the line. Reported all clear and additionally that he would NOT recommend any pipe replacement my 50yo pipes being in good condition .( another local plumber 4 years ago suggested the opposite without the aid of cameras.) . Highly recommended.
- JO d
Will - Tai Irwin's plumber - did a very good job in relation with my bathroom renovations. He was tidy, precise, punctual and very communicative. The final job was perfect. I couldn't be happier.
- Simone Belli
Our 25 year old Rinnai gas instant hot water system failed dramatically this morning. Jamie Irwin and Jeremy responded to our call for help very promptly and confirmed the worst. They then sourced and installed a new Rinnai system for us. Jamie then explained its workings and cleaned up the work site perfectly. All very professional and most timely. I couldn't have wished for more because we were back up with hot water within five hours. I would strongly recommend the Tai Irwin Pty ltd to anyone needing a plumber and I will certainly use them again.
- Vincent Williams
Just wanted to give u some positive feedback on Gavin and Jack. It was a bit manic with two Trades on-site today, but they never complained. Just got on with it, were courteous and efficient - nothing was too much trouble - and I’m really pleased that toilet fit! Thanks for all your help in making it happen. Looks great too!
- Wendy Pearce
Very impressed with Tai Irwin Pty Ltd (Manager Rod Payne). Strata has used Tai Irwin plumbing for years. Fantastic, no nonsense. Completed a recent urgent repair of a toilet base and cistern - completely broken. All done Including new parts in less than an hour. Very impressed. Strata Committee Mosman
- Belinda Henry
Tai Irwin plumbing did an excellent job replacing the old tubs and taps in eight floors of our high rise building. They were very efficient, plus they cleaned up very well. They arrived on time and were very courteous. I would recommend them highly.
β€” Mar 25, 2018 by Cathy Wilson
Dear Tai Irwin and team, Once again your beautifully mannered, professional and charming boys have cleared the roots from the damaged pipes at my house. You should be so proud of the way your staff reflect on your business, they are exceptional.
β€” Dec 03, 2017 by Karen
I just wanted to say how impressed I was with James who undertook the works at our house the other day. He was on time, very polite and professionally presented. He completed the works in a timely manner with no disruption to us at all and rang me to let me know when he was finished. You have clearly got a good recruitment and training policy in place!
β€” Nov 08, 2017 by Connor Walsh
I would just like to say how very happy we were to deal with the lovely Chris (F) after hours. He was so polite, well spoken and nothing was too much trouble. Chris really helped us out on a Friday early evening when our sewer was blocked.
β€” Jan 19, 2017 by Carol Barbero
May I say thank you to you, Will and Bert, for the speed, efficiency and professionalism in dealing with the emergency leak problem at Waratah Street. You know I was very stressed about the problem and you all dealt with it so easily and allayed any fears and stress I had. Again, thank you and I will certainly recommend Tai Irwin Plumbing to everyone I speak with and will use you again should the need arise.
β€” Nov 12, 2016 by Carolyn Hewett
Hi Rod I just wanted to say thank you to you and your team for their relentless efforts to fix the leak in my unit. They were so experienced, reliable, professional and friendly and I would have absolutely no hesitation having them back anytime or even recommending them. It was great to have the builder in yesterday for the final repair work who completed everything beyond my hope and expectations. I am sure I am going to miss chatting to your team on such a regular basis but they probably won't miss me! Thanks again for a difficult job well done. Kind regards
β€” Oct 21, 2016 by Beth Robson
Chris the plumber came to see us today and has done a wonderful job. His service and workmanship was professional and top quality. I would not hesitate to recommend him as a plumber to anyone. Genuine and polite, above and beyond is just a few of his many good qualities as a tradesman. Well done to him. Please pass on this email to his employer. Thank you for your prompt action in handling this matter. We really appreciate it.
β€” Oct 17, 2016 by Shami and Shamshi Barkho
I have use Tai Irwin for a number of years. They are knowledgeable, customer-focused, reliable, professional and do top class work in a very time efficient manner. They also provide advice to their customers about things that are not necessarily well known. I recently had a concealed water leak. Not only did Tai Irwin organise for Jamie to come to assist me very quickly, Jamie then organised for the location of my leak to be diagnosed in the most efficient manner, immediately then fixed my leak and provided me with advice about how I could approach Sydney Water to take the concealed leak into account when assessing my water bill. A huge thank you Jamie for your work and your advice which lead to sydney water reducing the significant increase in my water bill by 50%.
β€” Aug 25, 2016 by Trish
Tai Irwin plumbers, replaced the old Rheem HWS in my apartment yesterday and all is working well. Tai Irwin were very prompt, courteous, efficient and their work is very neat. Thank you for the recommendation.
β€” May 19, 2016 by Chris Cordwell
Thanks Katrin and Rod for arranging so quickly. Chris from Tai Irwin called in at 8.00am this morning and fixed the issue – there were two separate blockages in different sections of connected piping. Thanks to Chris for his efficient, thorough and courteous service. Kind regards, Louise
β€” Feb 06, 2016 by Louise
I just want to send a thank you, on Wednesday my car was broken down on Miller Street Cammeray/North Sydney and one of your utes came along. The driver and passenger both hopped out and pushed my car into a driveway, out of the traffic. It was a lovely gesture and I wanted to thank the guys for their help - really appreciated - thank you so much
β€” Jan 24, 2016 by Kate
I would like to say thank you for the great service, Rob and Nathan were wonderful. Over the years that I have used your service, both for Body Corp matters as well as personal I have always found whoever comes out to be friendly, courteous and professional. I am on the Body Corp and was instrumental in bringing Tai Irwin to the building, a decision I have never regretted as residents speak so highly of you and call you in for non corporate matters as well.
β€” Carol
Jamie attended to my call on 11/11/2015. My Hot Water heater was over 12 years old and was beginning to show signs of failure. Also the plumbing to the heater was illegal and dangerous.
To make matters worse the heater was installed in a very difficult site. Jamie had to literally re-model the kitchen cupboards to reach the heater. He installed the new heater and replaced the faulty plumbing and also installed some safety valves. A prompt and professional Job.
β€” Nov 17, 2015 by Paul Taylor
Hi Guys Just wanted to thank you all for the great job done on my bathroom renovations. A quick phone call to Rod seemed to get the ball rolling with efficiency and speed every time. Rob and Nathan were the perfect workmen to have in your home...patient, thoughtful, polite and always asking if everything was the way I wanted it to be. This was a renovation that ran smoothly thanks to the wonderful team. I will definitely recommend to everyone. Thanks
β€” Moira
Just wanted to say thanks for a very professional job.
The job was completed on time and to a high standard.
All dealings with the Council and Sydney Water were taken care of by Jamie who kept us informed throughout the entire job.
Advice and solutions to our non compliant sewer were provided and incorporated into the job.
Our property was left clean and in good order on completion of the job. The only surprise was being informed the job came in under the quoted price and that we wouldn't be paying as much as budgeted. We will have no hesitation in recommending you and giving you repeat business. Thanks again for a job well done Michael & Kerrie
β€” Oct 21, 2015 by Michael Stretton
THANKS SO MUCH I just wanted to say thank you so much for fixing my leaking shower. As you know, it had been leaking for several months and I have had several plumbers and builders attempt to fix it, all with disappointing results. But you quickly diagnosed the problem and had someone come and fix it the next day. And no tiles needed to be removed which was a bonus! It is so great to have a working shower againβ€”I just wish I asked you to look at it months ago! I will recommend you to all my friends.
β€” Oct 07, 2015 by Terri

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